Most questions are answered below. If you don't see yours, email me. I read every one and usually reply within one business day.
System status
Live uptime for app, sync, and weather APIs — aerolog-status.instatus.com ↗
Frequently asked
Grouped by topic — expand a question, or jump ahead with the pills above.
Getting started
How do I log my first flight?
Open /logbook and tap + Log flight. Pick the date, choose an aircraft from your fleet (or type a tail number), and enter either Hobbs start/end or a Total time — AeroLog computes the rest. PIC, XC, night, and currency update automatically.
Where do I add my aircraft?
Add personal aircraft on /aircraft. If you fly for an organization, fleet aircraft show up automatically once an admin invites you.
How do I install AeroLog on my phone?
On iPhone: open aerolog.us in Safari → Share → Add to Home Screen. On Android Chrome: ⋮ menu → Install app. AeroLog runs offline after the first load.
Logbook & imports
Can I import from ForeFlight, LogTen, or MyFlightbook?
Yes — AeroLog auto-detects column names from all three (and most spreadsheets). Open the logbook, click Import CSV, and pick your export. See the full import guide for the per-app export steps.
How do I export my logbook?
From /logbook, use Export CSV for spreadsheets, Export PDF for a printable checkride-ready logbook, or Backup (JSON) for a complete, restorable archive.
An imported flight shows 0 hours — why?
The Total column is empty and the Hobbs start/end columns are empty in the source file. Fill either the Hobbs pair or a Total before exporting, then re-import. AeroLog never overwrites a value you entered manually.
Can I undo an import?
Imports append rather than replace, so the safest undo is to delete the imported rows from the logbook table. If you imported a large batch, restore your most recent Backup (JSON) to roll the logbook back wholesale.
Currency & endorsements
Are the currency rings free?
Yes — color-coded currency rings (day, night, IFR, flight review, medical) are available on every plan, including Discovery (free).
How does my CFI sign an endorsement?
On /endorsements, your CFI selects the endorsement template, signs on the touchscreen or trackpad, and saves. The signed endorsement is timestamped, immutable, and exportable as PDF.
Why does my flight review currency say expired when I just flew?
A flight review (61.56) requires either a CFI-logged review or a WINGS phase. Logging a regular dual-received flight does not reset the 24-month clock — your CFI must specifically endorse the flight review.
CFIs & organizations
How do I invite students to my org?
Org admins use /org → Invite to send a one-time-link email. Students join automatically after accepting.
Can students see other students' logbooks?
No. Students see only their own logbook. CFIs see students they're explicitly assigned to. Org admins see roster-level summaries, not individual flights, unless granted explicit access.
Weather
Why is the METAR blank?
Either the airport ICAO is mistyped, or the station has no recent observation (most common at non-towered fields after midnight local). Try the nearest reporting field — AeroLog will fall back to it on flight cards.
Are NOTAMs official FAA data?
Yes — NOTAMs come directly from the FAA NOTAM API. Always cross-check with an official briefing before flight.
Plans & billing
What's the difference between Discovery and Aviator?
Discovery (free) is capped at 5 logged flights and doesn't include the file vault, but has full weather and currency tracking. Aviator (paid) removes the flight cap and adds the 5 GB file vault and the logbook photo scan. See /pricing.
How do I upgrade or change my plan?
/billing → pick a plan → checkout via PayPal. Upgrades take effect immediately; downgrades take effect at the end of the current period.
Can I get a refund?
Within 14 days of a new subscription, yes — email team@aerolog.us with your account email and we'll refund through PayPal.
Account & data
How do I change my password?
Sign out, then go to /forgot-password and enter your email. We'll send a reset link.
How do I delete my account?
/settings → Delete account. This permanently erases your logbook, endorsements, files, and org memberships. Export a JSON backup first if you want a copy.
Where is my data stored?
Google Cloud (Firebase), encrypted at rest with AES-256 and in transit with TLS 1.3. Full details on /security.
Help & support
What's new
Oct 21Apple Pencil markup, a real-terrain ATC scope, clearer Auburn audio, and full airplanes.live traffic2.3.1Live traffic now comes from the full airplanes.live network everywhere in the US, with adsb.lol as a backup. AeroLog's own receiver near Auburn now uses its correct antenna position, so its coverage area on the map is right. +10 more
Oct 13Live ATC at Auburn, FAA charts in the 3D view, and your units everywhere2.3.0Live ATC: the dashboard's ATC view plays Auburn (KAUO) Tower, Ground and UNICOM live from AeroLog's own receiver, plus LaGrange (KLGC) CTAF heard from the same antenna. The ⋯ menu lists the supported airports. +12 more
Oct 9A new top bar, AeroLog airport diagrams, plain-English advisories, and Undo2.2.4AeroLog now uses Google Analytics, with its advertising features off, to see which pages and tools people use. It never receives your logbook, files or anything you copy. Details and an opt-out are on the Privacy page, and Google is listed on the Subprocessors page. +17 more
Oct 9A cleaner Imagery page2.2.3Imagery shows the charts the way you'd lay them out on a table: each chart on its own white page with its name underneath, instead of boxed cards. +2 more
Oct 9Your students on the schedule, a cleaner Organization page, and the AeroLog black background2.2.2Schedule shows every student you're linked with, including students outside your organization (they used to disappear from the "With" list). Pick one who isn't in your org and AeroLog tells you the booking stays on your two calendars, with Invite to org for admins or Ask an admin for instructors. +6 more
Oct 9Downloads work fully offline, one Organization page for everyone, and a glass look on every page2.2.1Offline, opening an airport no longer shows "This page hit turbulence". Downloading a state now also saves the app itself for the dashboard, airports, flights, imagery, weather and logbook, and it re-saves after every update. +8 more
Oct 9Pilot profiles, flight school pages, whole-state Downloads, and a sharper 3D view2.2.0Pilot profiles — publish a profile from Billboard → Your profile: your certificates, total time, the aircraft you've flown, a map of every airport you've landed at, and a timeline of your firsts, checkrides and endorsements, all built from your logbook. Choose public or private (private accounts approve each follower), what to share section by section, and an optional public web page. +15 more
Oct 6Watched-aircraft alerts fixed, and the 3D airport home screen becomes a screensaver2.1.2Watched aircraft (bell on the map's aircraft card) alert again on takeoff and landing. When the live feed was rate-limited the watch never got a single fix, so it never noticed the aircraft move — it now falls back to a second source, ignores stale positions, and looks airline flights up by callsign. +2 more
Oct 53D airport home screen (beta), true cruise altitude in the 3D Preview, and a cleaner navlog, aircraft and Files2.1.13D Airport home screen (beta) — Map Settings → Home screen → 3D Airport puts your home field in 3D behind the dashboard: runways, taxiways, lights and buildings, with live traffic on the ramp. Drag to look around, scroll or pinch to zoom, and it slowly circles when you leave it alone. +8 more
Oct 4Every certificate, rating and instructor — helicopter, glider, balloon, gyroplane, weight-shift, powered parachute, sport, ground instructor and Part 1072.1.0Progress tracking covers 57 certificates and ratings: sport, recreational, private, instrument, commercial and ATP in every category the FAA issues (airplane, helicopter, gyroplane, powered-lift, glider, balloon, airship, weight-shift and powered parachute), add-on multi-engine and seaplane, type ratings, CFI / CFII / MEI / CFI-H / CFI-G, the sport-pilot instructor rating, BGI / AGI / IGI ground instructors, and the Part 107 remote pilot. Every minimum is checked against the current eCFR, including the July 2025 sport-pilot (MOSAIC) rules. +7 more
Oct 3AeroLog 2.0 — flight planner, map menu and distance ruler, weather layers, Airports, Weight & Balance, and FAA documents with annotations2.0.0Flight planner — tap FPL on the dashboard map. Type a route with airports, VORs and NDBs, or lat/lon points (KEET VUZ 33.41/-85.82 KPDK), pick the aircraft and cruise profile, altitude and departure time, and get distance, fuel, ETE, ETA and the average head/tailwind from the FAA winds aloft at your altitude. The route draws on the map in magenta. Edit on map adds points where you tap, Route Advisor suggests direct and VOR-to-VOR routes, Reverse and Clear do what they say, the leg list shows course, wind, groundspeed, time and fuel for every leg, and ★ saves the plan to Flights on every device. +41 more
Oct 3Live 3D flight view and 3D map, faster logging, every endorsement, FAA airport diagrams, offline charts and a full aircraft profile1.3.0Logging a flight is much faster — Repeat last flight, one-tap recent routes, and the meters start where that aircraft's last flight stopped. Type the total once and tap where it counts (PIC, dual, XC, night, actual, hood); Out/In times fill the total and work out your night time from civil twilight; the route's distance flags cross-country over 50 nm; a landing after sunset + 1 hour is offered as a night landing. Steppers for landings, approaches and holds, approach-type chips, Save & next leg, and Ctrl/⌘ + Enter to save. +32 more
Aug 16The file vault joins the paid plans1.12.1The file vault is now part of Aviator and up — Discovery no longer includes personal file storage. Nothing you already uploaded is deleted; it stays stored and unlocks again the moment you upgrade. +2 more
Aug 13Pilot status, automatic discounts, and a long fix pass1.12.0Say what you hold, once — Settings now has a pilot status you set in one place, and it takes more than one value, so Commercial + CFII is finally something you can actually say. Currency's next-certificate target, your dashboard, endorsement templates and org labels all read from it instead of guessing. Existing accounts are converted automatically. +17 more
Aug 11Real logbook exports, and a future-proof logbook1.11.0Export to ForeFlight and LogTen — the logbook's Export menu now produces a ForeFlight Logbook Import file and a LogTen-ready tab-separated file, so your hours travel with you. +2 more
Aug 10Smarter notifications, and a phone-sized fix pass1.10.1Push notifications actually arrive now — a deploy gap meant nothing was being sent since the per-device subscription change. If you enabled notifications before, just open the app once on each device to re-register. +8 more
Aug 9A real-world map engine, and weather that tells the truth1.10.0The ATC basemap is now drawn from real geography — true coastlines, lakes, rivers and country borders anywhere on the planet, loaded instantly with no map tiles to wait for. +8 more
Aug 3Push notifications, live emergencies, and a News briefing1.9.0Drag-to-create bookings — sweep across an aircraft or instructor lane on the schedule's day grid (like Google Calendar) to pick a time and duration, then choose the student and whether it's a flight or a ground lesson. +11 more
Aug 2Scan your paper logbook, and a radio that fixes itself1.8.0Logbook photo scan — photograph a paper logbook page (or pick an existing photo) and AeroLog extracts every flight row into a review table. Review and correct each row before anything is imported. +8 more
Jul 24Message reactions, emergency alerts, and a faster map1.7.0Fixed paid and organization plans being wrongly capped at 5 flights — the Discovery flight limit no longer applies to upgraded accounts. +16 more
Jul 21Ground Ops broadcasts, full message history, and a live home1.6.0Ground Ops broadcasts — admins can push an announcement to every pilot through the AeroLog system channel, delivered straight to the inbox with a push notification. +5 more
Apr 28Organizations: fleet, scheduling, and member perks1.5.0Organizations get a shared fleet, org-wide messaging, instructor labels, and a schedule overview. +5 more
Apr 20Clickable people, upload reliability, and marketing polishbetaClick anyone in Org or on the Dashboard to open a full profile card with their role, plan, and connected students or instructors. +4 more
Apr 19Mobile PWA polish, org member perks, and update alerts1.4.0New update toast — see what's changed on every release, dismiss anytime. +6 more
CSV import guide
Endorsement catalog
Still stuck?
Send a note to team@aerolog.us. Include your account email, what you were trying to do, and a screenshot if you have one — it cuts the back-and-forth in half.